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<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">UPGRADING IS WHAT WE ARE ALL ABOUT!</span></p><p style="box-sizing: border-box;"><span style="box-sizing: border-box; text-decoration: underline;"><span style="box-sizing: border-box;">If you wish to upgrade (or downgrade):</span></span></p><p style="box-sizing: border-box;"><strong style="box-sizing: border-box; font-weight: bolder;">Go to your&#xA0;<a href="https://rentoza.co.za/account/login?return_url=%2Faccount" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_self">Account</a> -&gt; Click the Subscription number you would like to upgrade -&gt; Request Upgrade -&gt; follow the steps<br style="box-sizing: border-box;"><br style="box-sizing: border-box;"></strong></p><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">That&#x2019;s it! We will process it on our side and send you the invoice for the first Sub payment. You will have to complete the Verifications process again.</span></p><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">A reminder:</span></p><ul style="box-sizing: border-box; list-style: outside disc; margin: 20px 0px 20px 20px; padding: 0px 0px 0px 20px;"><li style="box-sizing: border-box;">You can upgrade to any device at anytime in your Sub</li><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">Please ensure all accessories that came with the Device are included in the box. Remove your Passwords (iCloud, Google Accounts, Samsung Account, Device passwords etc) BEFORE factory resetting it. We do charge a fee if your collected Device cannot be unlocked.</span></li><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">There are no fees or charges to Upgrade or downgrade, you just pay the for the new Subscription.</span></li><li style="box-sizing: border-box;">You will receive two waybill numbers: one for delivery and one for the collection of the previous device. This will be separate couriers unless otherwise advised</li></ul><p style="box-sizing: border-box; margin-bottom: 0px;"><span style="box-sizing: border-box; color: rgb(77, 77, 77);"><em style="box-sizing: border-box;"><span style="box-sizing: border-box;">If at anytime the self-service is giving you trouble you can also click on&#xA0;<a href="https://rentozasupport.zendesk.com/hc/en-us/requests/new" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: underline;" target="_self">Submit a request</a> and select Upgrades so that the relevant department may assist you.</span></em></span></p></div></div></section><footer style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; align-items: center; display: flex; justify-content: space-between; padding-bottom: 20px;"><div style="box-sizing: border-box;"><br></div></div></footer>

UPGRADING IS WHAT WE ARE ALL ABOUT!. If you wish to upgrade (or downgrade):. Go to your Account -> Click the Subscription number you would like to upgrade -> Request Upgrade -> follow the steps. That’s it! We will process it on our side and send you

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I want to Upgrade/ DowngradeUpdated 2 years ago